I reflect continually on gratitude, consider myself a positive spirit, and truly try to see the best in people. Subsequently, one of the things that I find most challenging in life — particularly professionally — is dealing with acts of douchebaggery. Or more specifically, the self-centeredness and complete lack of decorum that seems to take over . . . → Read More: Six Acts of Douchebaggery

Yesterday afternoon, a reporter from the Boston Herald called my home number.

A number I never give out professionally. Because, you know, it’s my home number.

A number I have listed under my husband’s name so I’m not easy to find. Because even though I know that my stalker ex-boyfriend from the early 1990’s knows my husband’s . . . → Read More: In Which the Boston Herald Acted No Better Than My Stalker Ex-Boyfriend

I would say that in general, I’m a positive person on Twitter, more prone to happy and humorous conversation than rant. But the other week, after receiving a bill from AT&T, I couldn’t help myself. I tweeted and Facebook’d:

Right after I finish this peanut butter cookie post I am flexing my wrists to write a strongly . . . → Read More: Brands Are Listening, But Is The Hearing Selective?

OK, so perhaps it’s just freaky coincidental timing (and a testament to Jon’s strongly worded letter), but a couple of hours after posting about our Blue Cross shenanigans, the phone rang, and Blue Cross showed up on the caller ID.

Admittedly, I panicked for a second before picking up the phone. It felt a tad big brother.

The . . . → Read More: Well Lookie Here

Way back in October we experienced a remarkable level of craptastic service at our local drugstore’s flu clinic. Though Laurel and I waited in line for nearly an hour and a half with various representatives going up and down the line to hand out flu shot forms, it wasn’t until we got to the front of . . . → Read More: Why Blue Cross Can Suck It

Last night was like many nights. I was up working. The house and neighborhood were still. It was midnight and I was getting ready to shut down for the night.

And then the doorbell rang.

I froze like a deer in the headlights. Midnight calls are never a good thing. Who could it be? I didn’t want to . . . → Read More: Midnight Call

Of all the BlogHer sessions I attended, the Women of Color and Marketing panel undoubtedly was the feistiest. No doubt this was due in part to spirited panelists Kelly, Heather, Karen, and Stefania, but there’s also the hot button nature of race and ethnicity discussions, plus the fact that niche marketing can be tricky. In a . . . → Read More: Marketing to Women of Color…and Why I Cringe When I See Oriental Salad on Menus